HB Bet's Terms & Conditions — fully in Bengali

These terms and conditions form a legal agreement between HB Bet and all users of its platform. HB Bet is an internationally licensed online betting and gaming platform operated specifically for users in Bangladesh.

By using HB Bet's website, mobile app, or any of its services, you are deemed to have accepted these terms. It is each user's responsibility to read these terms and conditions in full before using the platform.

HB Bet operates purely for entertainment purposes. We are firm believers in responsible gaming and encourage all members to enjoy our services in a controlled and balanced way.

The following conditions must be met to open an account with HB Bet:

• You must be at least 18 years old — HB Bet reserves the right to verify your age
• Accurate and truthful information must be provided at the time of registration
• Each individual may hold only one account
• Multiple accounts cannot be opened using the same IP address, device, or payment method
• It is the user's responsibility to keep their account information accurate and up to date

If any inaccurate or false information is found in the details provided at registration, HB Bet may close the account without prior notice and reserves the right to forfeit any balance held in that account.

HB Bet complies with international Anti-Money Laundering (AML) policies. All members are required to verify their identity through a process known as KYC (Know Your Customer).

Documents typically required for KYC verification:

• ID verification: National ID (NID), passport, or driving licence
• Proof of address: Utility bill or bank statement (within the last 3 months)
• Payment verification: Screenshot or statement from a mobile banking account

Withdrawals cannot be processed without completed KYC verification. HB Bet may request additional documents at any time and reserves the right to place withdrawals on hold until the verification process is fully complete.

The following rules apply to all financial transactions on HB Bet:

• Minimum deposit: BDT 200
• Minimum withdrawal: ৳500
• Supported payment methods: Mobile Pay, Nagad, Rocket, Upay
• Withdrawal processing time: Typically 2–6 hours (up to 24 hours during peak times)
• Payment Method: Deposits and withdrawals must be made through the same payment method

Withdrawals will be sent to the same mobile banking number used for the deposit. Withdrawals to third-party accounts are strictly prohibited.

Withdrawals may occasionally be delayed due to technical issues or security verification. In such cases, the HB Bet support team works to resolve the matter as quickly as possible.

HB Bet regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated on the bonus offer page. General bonus policies are outlined below:

• Each bonus offer may only be used once
• Wagering requirements must be met before bonus funds can be withdrawn
• Wagering requirements are generally 10–30x the bonus amount
• A maximum bet limit may apply to bets placed with bonus funds
• A new bonus cannot be activated while another bonus is still active
• Any bonus balance will be forfeited once the bonus expires

For details on all current promotions and bonus offers Promotions Page Visit now.

The following rules apply to all betting activity on HB Bet:

• Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out option is available)
• Pre-match betting closes before the event begins
• Odds may change during live betting events
• HB Bet reserves the right to void any bet accepted at incorrect odds due to a technical error
• If an event is cancelled, the stake will be refunded
• If an event is postponed, bets will be settled in accordance with HB Bet's specific rules

Maximum bet limits on HB Bet vary by event and market. In any dispute regarding bet settlement, HB Bet's decision is final.

The following activities are strictly prohibited on HB Bet:

• Creating or operating multiple accounts
• Using another person's account or allowing someone else to use your account
• Syndicated betting to abuse the bonus system
• Money laundering or any other illegal financial activity
• Match fixing or placing bets using insider information
• Betting using software, bots, or any automated methods
• Attempting to breach the platform's security measures
• Harassing or threatening other users

HB Bet may temporarily suspend or permanently close an account under the following circumstances:

• For violation of these Terms and Conditions
• If KYC verification fails or incorrect information is provided
• If suspicious financial activity is detected
• If there is a security or fraud risk
• If required by a court order or regulatory authority

Users may request account closure at any time. For voluntary closures, any remaining real-money balance will be refunded after verification; however, bonus balances are non-refundable.

HB Bet takes responsible gaming seriously. We want every member to enjoy our platform freely, but within healthy limits. To ensure gaming never becomes a source of financial or emotional harm, HB Bet provides a range of tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Betting will automatically stop once losses exceed a set limit
• Session limit: Set a limit on how long you can play in a single session
• Reality check: You will receive periodic reminders showing how long you have been playing
• Self-Exclusion: Suspend your account temporarily or close it permanently

If you feel that gaming is having a negative impact on your life, please reach out to our support team without delay. To learn more about responsible gaming, visit our Responsible Gaming View page.

HB Bet takes the protection of your personal information very seriously. Data collected at registration and through platform usage is used solely for the following purposes:

• To complete account management and the verification process
• To ensure secure transaction processing and financial safety
• To meet legal and regulatory obligations
• To improve platform services and deliver a personalised experience
• To share relevant promotions and offers (if you have opted in)

HB Bet never sells your personal information to third parties. However, limited data may be shared with trusted partners for legal compliance, security verification, or payment processing. For our full privacy policy, please visit our Privacy Policy Read the page.

HB Bet is not liable for the following:

• Losing a bet or missing an opportunity due to internet disconnection
• Account information leaked due to the user's own negligence
• Delays or errors related to third-party services (mobile banking)
• Unexpected technical errors or server downtime
• Outcomes resulting from the user's own betting decisions

HB Bet may update these terms and conditions at any time. When changes are made:

• A notice will be published on the website
• You will be notified at your registered email address for any significant changes
• The "Last Updated" date at the top of the page will be revised accordingly

Continued use of HB Bet after any changes takes effect will be considered acceptance of the updated terms. It is in every member's best interest to check this page regularly.

For any questions regarding these Terms and Conditions, please email us at: support@hbbet.wine — Our Bengali support team is available 24/7, seven days a week.