Learn exactly how your personal data is collected, used, and kept secure on the HB Bet platform — all explained clearly and in full.
The Key Pillars of Your Privacy Protection at HB Bet
All your data on the HB Bet platform is protected with 256-bit SSL encryption. No third party can view or intercept your information during data transfer.
Your personal data is accessible only to authorised staff, and strictly on a need-to-know basis. Every access is logged and regularly audited.
HB Bet never sells your personal data to advertisers or third parties. Your data is used solely to improve the platform's services.
You have the right to know what data HB Bet holds about you at any time. Contact support and we will provide full details within 7 business days.
You may request the deletion of your personal data at any time. Any data held beyond legal obligations will be permanently removed within the specified timeframe.
HB Bet conducts regular security audits and updates its privacy policy as needed. Users are notified in advance of any changes.
By using the HB Bet platform, you confirm that you have Privacy Policy read and accepted these terms. If you have any questions, please reach out to our support team: support@hbbet.wine
HB Bet is an international-standard online betting and gaming platform operated specifically for users in Bangladesh. When you use our website hbbet.wine, you are required to provide certain personal information. This privacy policy explains in detail how that information is collected, stored, and used.
HB Bet takes your privacy seriously. We believe that full transparency around data protection is the foundation of trust between a platform and its users. That's why we keep nothing hidden — everything about how your data is used, and how it isn't, is laid out clearly right here.
This privacy policy applies to the HB Bet website, mobile app (if applicable), and all associated services. Every user should read this policy in full before registering — it is in your own interest to do so.
Our Commitment: HB Bet never sells or transfers your personal data to advertisers, data brokers, or unauthorized third parties.
HB Bet only collects information that is necessary to provide our services. Collecting unnecessary or excessive data goes against our policy. We primarily collect two types of information:
a) Information you provide directly:
b) Automatically Collected Information:
| Data Type | Why It Is Collected | Mandatory? |
|---|---|---|
| Name & Date of Birth | To verify identity and confirm age | Yes |
| Mobile Number | Contact & Payment Verification | Yes |
| Account Confirmation & Notifications | Yes | |
| Identity Document | To comply with KYC and AML regulations | Yes on Withdrawals |
| IP Address | Security & Fraud Prevention | Automatic |
HB Bet uses the data it collects for the specific purposes listed below. Your data is never used for vague or undefined purposes:
Marketing Communications: HB Bet never sends promotional messages without your consent. You can turn off marketing notifications at any time during registration or from your account settings.
The HB Bet website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve site performance and enhance your experience.
HB Bet uses the following types of cookies:
You can disable cookies at any time through your browser settings, though doing so may affect certain features on the site. Apart from essential cookies, HB Bet does not use any persistent trackers.
HB Bet may share your personal data only in limited and specific circumstances. As a general rule, we do not share your information with anyone. The following are exceptions:
What we never do: Your data is never sold or shared with advertisers, data brokers, social media platforms, or any other betting companies.
HB Bet does not store your data indefinitely. Each category of data has a defined retention period:
| Data Type | Retention Period |
|---|---|
| Account details (name, email) | 5 years after account closure |
| KYC Documents | Up to 7 years where legally required |
| Transaction Records | 5–7 years in accordance with AML regulations |
| Support Communications | Up to 2 years after the conversation ends |
| Log & Analytics Data | Up to 12 months |
Once the retention period ends, your data is securely and permanently deleted. If any data must be kept longer due to legal obligations, you will be notified.
Regarding your personal data on HB Bet, you have the following rights:
To exercise any of these rights support@hbbet.wineto email us. We will respond within 7 business days. Identity verification may be required.
Response Time: For data access or deletion requests, we take full action within a maximum of 30 calendar days.
HB Bet strictly prohibits anyone under the age of 18 from registering or using the platform. We do not knowingly collect data from minors.
If someone registers with a falsified age and this is later detected:
If you suspect a minor is using HB Bet, please contact us immediately.
HB Bet works with trusted third-party service providers — such as payment gateways and technical infrastructure providers — to keep the platform running. These providers are contractually obligated to keep your data secure and may only use it for the specific purposes agreed upon.
Any third-party service or website has its own privacy policy. HB Bet is not responsible for those policies. You should review the privacy policy of any external site before visiting it.
Trusted Partner Selection: HB Bet only works with third parties that comply with international data protection standards and undergo regular security audits.
HB Bet may update this privacy policy from time to time. When changes occur:
Continuing to use HB Bet after any changes have been made will be considered acceptance of the updated policy. It is good practice to check this page regularly.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:
We typically respond within 24 hours. Complex data requests may take up to 7 business days.